Jun 13 2007

A Testimony

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Attempting to market one’s website can be a monumental task at times. For most, this will involve an extensive amount of time, money, and energy. While these attempts may be somewhat fruitful, there is a quicker and cheaper option that may stir more sales in the form of testimonials.

Customer testimonials should be a strong consideration when attempting to increase sales. Testimonials by previous clients can not only prove that you are genuine, but also that you excel at your business. A solid quote by a previous client may be the difference between an unsatisfied user and an enthusiastically satisfied customer.

Over at Marketing Sherpa, a good article was written on giving seven practical tips for higher-impact testimonials. One tip that I found quite useful was:

“Ask clients to describe how you helped them – instead of how they like you.”

Most testimonials I’ve seen read something like this: “Great company, great product!”, “You guys were awesome!”, “The product was fantastic.” Honestly, I could care less about how “awesome” the company was. What’s most important for me, the consumers, is how your product can meet my needs and help me.

Therefore, a truly effective testimonial must be more specific. If I were in the business of selling project management software, it would be more effective to have a quote that actually proved my software was effective:

“Ever since I started using Blue Rain Software, I’ve seen labor costs decrease by 25%. Also, my project efficiency has increase by 50%! Thank you Blue Rain for following through on your promise!”

Notice that the above quote is specific. It specifically describes how Blue Rain helped the customer by using real world numbers and applications. So there you have it. Add relevant, specific, testimonials to your site and start seeing the sales begin to increase!

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