Comments on: Blockbuster Total Access: A UVP Worth Writing Home About

By: xocai

xocai — Thu, 21 Aug 2008 09:43:08 +0000

I have already covered blockbusters UVP

By: Money For Nothin’, and the Survey’s For Free » (EMP) E-Marketing Performance

Thu, 10 Jul 2008 19:49:42 +0000

[...] I raved about Blockbuster’s Total Access UVP (Unique Value Proposition) for their online rental service. After months of suffering from a [...]

By: Blockbuster Total Access Takes Another Minor Misstep » (EMP) E-Marketing Performance

Thu, 10 Jul 2008 19:46:55 +0000

[...] I know. I’ve been talking about Blockbuster a lot lately. I’ve already covered Blockbuster’s UVP (which I’m very impressed with) and then followed that up with their disasterous customer [...]

By: Stoney deGeyter

Stoney deGeyter — Mon, 09 Jul 2007 13:48:37 +0000

I know Netflix has a similar policy as Blockbuster, in that if you cancel, you cancel, regardless of when you made your payment. I guess I’m not so worried about getting movies that are at the top anymore so that doesn’t bother me… but I do seem to get movies at the top pretty consistently.

By: Andrea

Andrea — Sat, 07 Jul 2007 07:36:18 +0000

Blockbuster does BLOW! Too many times to ignore, the movies at the top of my queue listed as available were not the ones shipped.

WARNING: If you cancel your membership, wait until a few days before your next billing date. My account was paid until July 14th. I cancelled mid-cycle on June 26th. Even though my account was paid, I received NO movies for the remaining 3 weeks, and Blockbuster refused to refund the 3 weeks I was without service.

I will NEVER return to Blockbuster. Go with Netflixs.

By: Movies Mailed

Movies Mailed — Tue, 19 Jun 2007 18:04:46 +0000

You’re right about the video store becoming obsolete in the future UNLESS Blockbuster does something about it – maybe adding another reason to go to the stores. Otherwise it will just go extinct in a decade or so once broadband catches up.