To be more accurate, SEO should be called WO, or WSO: Website Optimization. That’s what I do, I optimize the website in order to help it gain more exposure, increase traffic and get more sales.

But what are we optimizing the website for?

Sometimes SEO is just like that, but the opposite. A lot of time and energy is spent on the “exterior” (search engine rankings) while ignoring the interior (building a great website.)

Most people look at their website as a whole but in reality it is a collection of many parts. These parts (web pages) are essentially individual steps on a path that should lead your visitors to a specific goal: the conversion. If your site as a whole, and web pages individually, are working properly, you should see an increase in conversion rates and sales. If anything is broken along the way your visitors are led the wrong way at the wrong time and you open the door to having them leave before they’ve reached the conversion goal.

Each entry point of your site (wherever the visitor lands first, not just the home page) needs to be treated as the starting point that will lead your visitors step by step toward the conversion goal. In order to guide your visitors from this starting point to the end point, you need to make sure each step along the way is aligned with the next; in sync and unbroken.

That’s it, you’re free to go now. The rest of this article is just stories, opinion and my thoughts that reinforce the point above. But if you need more convincing, read on.

So many times I see businesses investing thousands of dollars building their websites, tinkering with SEO improvements, or increasing/improving their content, only to neglect one of the most basic problems that may be a significant contributing factor in reducing their conversion rates: broken links.

OK, everybody caught up? Good.

So now you’re wondering what this has to do with you. Perhaps you “just” sell products. Or maybe you “just” have an information site. Or you “just” do some other thing that doesn’t require an RSS feed. In your line of work you don’t really get into the whole blogging, news headlines, audio, or video thing, so this post isn’t for you, right?

The information here has been updated to include not only the check points but also the explanations of each, so you don’t have to keep referring back to the blog posts above. I’ve also added a few points here and there, but no major overhaul or anything.

Anyway, here you go: The Best Damn Web Marketing Checklist, PDF!

But on this particular flight the bathroom was out of commission. The airline helpfully placed the following sign on the bathroom door:

If you missed my blog series titled Destination Search Engine Marketing or want to have an easy-to-read and print version, you’re in luck. We have created a 34-page downloadable PDF from the series of posts. Not only is the PDF fully illustrated, but it is has also been edited and updated.

The download is free and we don’t ask for any information or try to call you to sell you something else. Just click on the link above and save the PDF to your computer. That’s it. Enjoy.

The fact is, your website is being judged. Each and every visitor that comes to your site is actively weighing, measuring and perhaps even finding you wanting in how you present your information to them. Every person will judge you on how quickly they can find the information they want, how complete that information is, and whether or not all their questions get answered.

There are numerous issues that make their way into the visitor’s conscious and sub-conscious, most of which must be overcome before they are willing to seal the deal and complete the sale. Here are just a few:

Yesterday I talked about how to turn your top search engine rankings into traffic. In reality, rankings are just one way to generate traffic. There are literally countless ways in which you can drive traffic to your website, via both on- and off-line marketing efforts. Unless you sell advertising by the impression, traffic isn’t the end-all, be-all of website performance. For many sites there has to be a conversion.

What that conversion is varies from site to site. For one it can be finalizing the sale of a product, for another it can be a lead, and for others it can be a download or signing up for a newsletter subscription. Whatever a conversion means to you, you know that getting it is the most important thing. Rankings only lead to traffic. Traffic puts eyeballs on the site, but beyond that, we need to know how to get that traffic to convert.

I believe that implementing site search is smart for large sites, but only if you can be sure it works nearly perfectly. On the other hand, the speaker in this session (and I completely forget who it is) said that, for analytical purposes, every site should implement site search, even if it doesn’t do a good job. This is what I fundamentally disagree with.

What this is about: This list covers issues regarding site pages that outline your privacy and security policies as they relevant to the site visitor’s needs.

Why this is important: While most visitors won’t read Privacy and Security pages, they do provide necessary assurances that visitors look for in terms of being able to trust you. However, when visitors do click into these pages need certain information needs to be presented to them to ensure their needs are met.

Why this is important: Site search is an important element of on-site usability. Both in its ability to help visitors find the information they are looking for, or by being absent if it doesn’t produce accurate results. Site search must be able to improve the visitor’s experience in your site, otherwise it does more harm than good.

What this is about: This list covers how web forms should be created as well as basic functionality, including how errors are handled when something goes awry.

Why this is important: Forms are a standard method of allowing visitors to communicate with you, including the placing orders. If forms don’t work properly, frustrate your visitors or create additional roadblocks that the visitor must hurdle over, the contact/conversion rate on your site will drop drastically.

What this is about: This list covers a range of items dealing with pages dedicated to helping your customers with various needs and answering important questions they have regarding your site, products and services.

Why this is important: If your customers are digging through your help and FAQ pages, chances are they are close to making a decision to purchase, they just need a little extra bump. These pages are essential to these visitors seek by providing answers to questions and other helps that will push them through the conversion process.

What this is about: The list covers items that have to do with the process of logging into or accessing “my account” pages, and the information found on those pages.

Why this is important: Ensuring visitors can easily login and find the information they need is essential to providing a good customer experience. Since this is your engaged audience you want to make sure that you can keep them engaged without additional frustrations.

What this is about: This list covers items regarding the actual checkout process of the shopping experience, after products are added and the visitor moves to complete the purchase of the items in the cart.

Why this is important: If visitors only add products to the cart but abandon the cart or get confused in the checkout process conversions will be low as will profit. The more proper cues you can provide that give the shopper confidence and assurances about their purchase, the less likely they will be to dump the cart or lose interest before closing he deal.

What this is about: This list covers a few items regarding mini-baskets. These are the portions of the page that show real-time updates to the information added to the shoppers cart.

Why this is important: Since mini-baskets are ever-present through the shopping experience, the information here can be vital to the visitor, helping them keep track of items, total costs and links back to products already added.

What this is about: This checklist covers items pertaining to the actual shopping basket page where products are accumulated before the shopper checks out and finalizes their purchase.

Why this is important: Visitors place items in their online shopping basket for many reasons, one of which is with the intent to buy. But they don’t always complete the purchase, often abandoning the cart with products left in it. Being able to close holes in the checkout process can increase conversion rates, getting more sales and higher return on investment.

What this is about: This list covers multiple issues for individual product pages. These are the pages which generally provide information on a single product only.

Why this is important: The product page has a very singular focus: one product. It’s job is to provide the visitor with the information about that product they need to be convinced that it is exactly what they are looking for. If you’re product pages cannot convince visitors to buy, then you’re simply dead in the water.