Comments on: Is Netflix Still A Customer-Service Business? http://www.polepositionmarketing.com/emp/netflix-customer-service/ Search Marketing Information to Render Your Competition Powerless! Wed, 03 Dec 2008 20:10:38 +0000 http://wordpress.org/?v=2.6.3 By: Stoney deGeyter http://www.polepositionmarketing.com/emp/netflix-customer-service/#comment-172909 Stoney deGeyter Mon, 01 Sep 2008 19:39:03 +0000 http://www.polepositionmarketing.com/emp/?p=2126#comment-172909 As I do not work for Netflix I can't help you there. Do you have movies in your queue that are available now? if they are marked for "long wait" then there is a chance they simply are not available yet. As I do not work for Netflix I can’t help you there. Do you have movies in your queue that are available now? if they are marked for “long wait” then there is a chance they simply are not available yet.

]]> By: BARRYWILSON http://www.polepositionmarketing.com/emp/netflix-customer-service/#comment-172906 BARRYWILSON Mon, 01 Sep 2008 14:34:55 +0000 http://www.polepositionmarketing.com/emp/?p=2126#comment-172906 WHAT HAPPENED TO MY MOVIES THEY HAVE STOPPED FOR OVER THREE WEEKS NOW. B. WILSON WHAT HAPPENED TO MY MOVIES THEY HAVE STOPPED FOR OVER THREE WEEKS NOW.

B. WILSON

]]> By: Accredited Colleges http://www.polepositionmarketing.com/emp/netflix-customer-service/#comment-172774 Accredited Colleges Mon, 23 Jun 2008 16:22:34 +0000 http://www.polepositionmarketing.com/emp/?p=2126#comment-172774 I agree that profits are great but companies should not sacrifice customer service and features for profits. At least in my eyes. I tried netflix but then realized I could not afford it. i usually get my movies from redbox whenever I want to watch a movie. And then have my roomie download anything else I want to watch. Good post, I say send it to netflix I am sure some customer service rep will contact you to make sure you stay with them. Let them know how you feel and it might just work. I agree that profits are great but companies should not sacrifice customer service and features for profits. At least in my eyes. I tried netflix but then realized I could not afford it. i usually get my movies from redbox whenever I want to watch a movie. And then have my roomie download anything else I want to watch. Good post, I say send it to netflix I am sure some customer service rep will contact you to make sure you stay with them. Let them know how you feel and it might just work.

]]> By: membership site script http://www.polepositionmarketing.com/emp/netflix-customer-service/#comment-172771 membership site script Mon, 23 Jun 2008 11:39:17 +0000 http://www.polepositionmarketing.com/emp/?p=2126#comment-172771 i totally agree with you that netflix have changed over the years.though, i did not abuse the system. i totally agree with you that netflix have changed over the years.though, i did not abuse the system.

]]> By: Todd Mintz http://www.polepositionmarketing.com/emp/netflix-customer-service/#comment-172763 Todd Mintz Fri, 20 Jun 2008 16:55:14 +0000 http://www.polepositionmarketing.com/emp/?p=2126#comment-172763 I'm going to guess that they are beefing up their "online" services at the expense of their DVD's. The new releases page still exists...it's just been dropped from their menu and I've had to bookmark it. Here it is: http://www.netflix.com/AllNewReleases?lnkctr=NavAllNewReleases I’m going to guess that they are beefing up their "online" services at the expense of their DVD’s.

The new releases page still exists…it’s just been dropped from their menu and I’ve had to bookmark it. Here it is: http://www.netflix.com/AllNewReleases?lnkctr=NavAllNewReleases

]]> By: Stoney deGeyter http://www.polepositionmarketing.com/emp/netflix-customer-service/#comment-172762 Stoney deGeyter Fri, 20 Jun 2008 16:21:23 +0000 http://www.polepositionmarketing.com/emp/?p=2126#comment-172762 Thanks David, I actually didn't know about the RSS feed. Thanks David, I actually didn’t know about the RSS feed.

]]> By: David Wallace http://www.polepositionmarketing.com/emp/netflix-customer-service/#comment-172761 David Wallace Fri, 20 Jun 2008 16:02:37 +0000 http://www.polepositionmarketing.com/emp/?p=2126#comment-172761 You may already know this but you can still get the new releases in a RSS feed, which I find much more useful anyway. Every Sunday evening, there are 100+ new releases that show up in my RSS reader. They also occasionally appear throughout the week but the bulk I discover on Monday mornings. The address of the feed: http://rss.netflix.com/NewReleasesRSS You may already know this but you can still get the new releases in a RSS feed, which I find much more useful anyway. Every Sunday evening, there are 100+ new releases that show up in my RSS reader. They also occasionally appear throughout the week but the bulk I discover on Monday mornings.

The address of the feed: http://rss.netflix.com/NewReleasesRSS

]]>