http://www.polepositionmarketing.com/emp/poor-customer-service-exposed/ Search Marketing Information to Render Your Competition Powerless! Tue, 24 Jan 2012 19:24:24 +0000 hourly 1 http://wordpress.org/?v=3.3.1 http://www.polepositionmarketing.com/emp/poor-customer-service-exposed/comment-page-1/#comment-173363 Mark Sat, 11 Jul 2009 13:09:51 +0000 http://www.polepositionmarketing.com/emp/?p=1163#comment-173363 I was owed 3 free CD's at the time BMG decided to rename itself "yourmusic.com". So far, I've been told that "yourmusic.com" will not honor the BMG obligations even though they have the same parent company. Unless they honor their obligations, I will not be recommending this site to anyone! I was owed 3 free CD’s at the time BMG decided to rename itself “yourmusic.com”. So far, I’ve been told that “yourmusic.com” will not honor the BMG obligations even though they have the same parent company. Unless they honor their obligations, I will not be recommending this site to anyone!

]]> http://www.polepositionmarketing.com/emp/poor-customer-service-exposed/comment-page-1/#comment-131416 Melody Thu, 13 Mar 2008 18:35:12 +0000 http://www.polepositionmarketing.com/emp/?p=1163#comment-131416 Wow, and I thought I was the only one with this problem. I'm going into 2 months now with no Discs and NO Refund. Not only that but they have canceled my account. I went to check my bank records and thankfully they have not charged me since my first month (for which I did receive that disc) but I ordered two extra discs and have not received them or even an email explaining why I hadn't received them. Horrible customer service. Now that I know others have had the same problem I'm glad I'm no longer a customer and I will tell everyone I know to steer clear of not only this company but their parent company BMG. Wow, and I thought I was the only one with this problem. I’m going into 2 months now with no Discs and NO Refund. Not only that but they have canceled my account. I went to check my bank records and thankfully they have not charged me since my first month (for which I did receive that disc) but I ordered two extra discs and have not received them or even an email explaining why I hadn’t received them. Horrible customer service. Now that I know others have had the same problem I’m glad I’m no longer a customer and I will tell everyone I know to steer clear of not only this company but their parent company BMG.

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