Posts Tagged ‘mailing’

Jan 3 2008

Loopshot: Reno’s Worst Web Host Provider

Bob LoblawStoney has a relatively hands-off policy regarding what the team blogs about on (EMP). Occasionally he’ll give us some general direction or guidance (Titles, people! It’s all about titles!!!) and he tell us to always keep it relevant to business and marketing, but other than that we pretty much have free reign. And while he doesn’t like to write negative posts about other small businesses, he’s never specifically said we can’t, so I’m going to vent a little and, well, if a particular local web hosting company gets in the way, that’ll be their problem, not mine.

Some of you may have noticed that our CodeMonitor tool has not been working properly for several weeks (actually it’s been over a few months now!). A while back we started having some issues with our web host. At the time, it was on the same account (1and1 Hosting) as our client reporting suite, task management system and this blog. Our site’s started going down periodically and the customer support we received was less than stellar.

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Jun 22 2007

When You Screw Up, Admit it… Like I’m Doing Right Now

Some of our readers may not know about our super-cool CodeMonitor tool that allows users to monitor web pages for text and coding changes on a day to day basis. We use this tool for all our client pages that we work on plus any competitors and other information based sources that we want to be notified about whenever a change occurs.

The tool is still in beta mode which means, among many other things, we still screw up. And boy, did we screw up big time today. We are in the process of purging our database to get rid of unused accounts that have been set up and abandoned. Here is the email we attempted to send out:

Code Monitor: Policy Change Notice

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