Review: E-Consultancy’s Online Retail 2006
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I haven’t much enjoyed my subscription to e-consultancy thus far. Most of the documents I’ve reviewed were not quite what I was expecting or useless (at least to me). The Online Retail 2006 guide is a clear exception. (To be fair, I’ve only read a small handful of the documents available, and I do plan on reading more.) Unfortunately I can’t find a link to this document on their website, which means my glowing review will lead to disappointment for anyone trying to find it. They do also offer a 2007 Checkout Special but I haven’t looked at it to see if it’s an updated version of the 2006.
This 85 page download first takes you through the mind of the customer, how they make their purchase decisions and then provides example after example of both good and bad implementation of shopper usability issues. More than any other book or PDF I’ve read this year, I found myself taking a considerable amount of notes, both for me, our team and for updates on our SEM processes.

A few weeks back Michelle found a fun little document by Bill Gammel that outlines 7 marketing lessons from the show Seinfeld. I can probably count the number of full Seinfeld episodes I’ve seen on one hand. (That’s all about to change as I was just gifted with the entire series on DVD). But that doesn’t mean that I don’t understand the importance that this show has had on our pop-culture.


Brian Clark (

A lot of great info is packed into the 26-page 



