There has been a bit of hubub for a while about persona based marketing plans and what that really means. Personas are templates used to identify a customer on a wants and needs level, so that you can adjust your site’s user experience to be as well matched to your customer as possible. Persona based marketing is the art of identifying those personas in a way that you can build out several templates and see things from the users point of view.
The creation of personas is not an easy task, but with some online resources that you may not have thought of, it can be done quickly and efficiently. Social outlets such as myspace, facebook, flickr, technorati, wordpress, live journal, and blogger (just to name a handful) can be a great way to find out how customers interact with you. Just do a search on any two of those services for your top keywords and your brand name and you should be able to find a wealth of information.
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