You probably already know that customer service can give you a major boost against your competitors. But when you think of customer service, you probably think of things like asking a customer if they need help or cashing them out quickly or other things that mainly deal with the offline world.
In today’s online society, your website is often the first line of defense when it comes to customer service. However, even companies that excel at customer service face-to-face have websites that don’t support that customer-oriented philosphy.
But not yours, because once you read this article from Search Engine Journal, you’ll have all the tips you need to make your website a customer service dream.