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Seven Building Blocks of a Destination Website: #7 Trust and Credibility

Destination Search Engine Marketing: SEO Without Compromise

The first six building blocks in creating a Destination Website; expert information, usability, website design, unique value proposition, time and presence, and voice are all things that we, more or less, have direct control over. The exception is time. We don’t control time but we do control how we build up our presence over time.

Trust and credibility are also partly in our control but also one of the most difficult things to achieve. We determine whether we move forward in a trustworthy way, and whether or not to act in a credible manner, but no matter how hard we try, we cannot wish those two things into existence. We cannot force someone else to trust us. We cannot tell someone to find us credible and expect them to do so on our word.

We can go about doing all we can to build both trust and credibility, but, in the end, whether we are trusted or not lies not with our own efforts but other people’s perceptions. If you spend months and years showing you can be trusted and proving that you’re credible, but one one knows or believes it to be true, then you just aren’t. These are not physical things that can be touched, they simply must be understood to be true.

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Stoney G deGeyter

Stoney deGeyter is an author, husband, father, business leader and tweeter. He is currently working on 2014 update of his famous Best Damn Web Marketing Checklist, Period!. He leads an exceptional crew of web marketers who work overtime to make him look good. In his free time Stoney gets involved in community services and ministries, enjoys his bride and loves on his kids. Read Stoney's full bio.

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