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E-Marketing Performance Blog

IOM: Internal Operations Manual

Operations ManualAs part of our in-office organizational efforts I’ve been working on an operations manual that provides step-by-step documentation of each of our job functions. We have various manuals (for lack of a better word) here and there, but the new operations manual is my effort to put everything into one place and be as specific as possible in order to make our manual a one-stop reference for every job in the office.

Periodically, over the next several weeks or months I’ll be posting pieces of that manual as we get them written. Hopefully they’ll not only provide some insight on the quality of the work we produce, but also offer to those looking for implementable optimization strategies and techniques.

All posts related to this will contain IOM in the title.

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