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login ux

14 Usability Tips for Login & Account Pages

This is part of the Total Usability Series that was originally published in 2007. A decade later, usability is more important than ever, so we’re revisiting this series and updating all of […]

help and faq best practices (1)

Create Help & FAQ Pages That Actually DO Help

This is part of the Total Usability Series that was originally published in 2007. A decade later, usability is more important than ever, so we are revisiting this series and updating all […]

One and Done vs. Ongoing Digital Marketing

Many people think that digital marketing can be one and done. This myth is often perpetrated by web developers who add “SEO” into the development proposals. There are certainly aspects […]

XML Sitemaps

XML Sitemaps: GPS for Search Engines

Getting lost in today’s GPS reliant society is a real challenge, but I recently did just that. I went on a road trip to Yellow Springs, Ohio. No, it wasn’t […]

SEO scammers

Your Mission: Eradicate SEO Scammers

For every honest SEO company out there, there is another promising the moon . . . and immediate top Google rankings. Shame on them! But should the SEO scammers take all the […]