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E-Marketing Performance Blog

Poor Web Usability

Like many, I primarily use FireFox for browsing the web. Yeah, I know there are not as many of us as those that use Internet Explorer, but FireFox users are hovering right around 20% of the browser market.

Today, while trying to activate a new XM radio I came across this message:

We’re sorry, but the browser you are using is not supported. We apologize for this inconvenience. Please check the minimum browser requirements on the previous page before proceeding.

Hmmm… Minimum browser requirement?

I jumped back a page and see this:

Minimum Browser Requirement:

Cookies are enabled
Microsoft Internet Explorer – Version 5.01 and higher
Netscape Navigator – Version 4.x and higher
AOL – Version 7 and higher

Netscape and AOL have, as most, 5% of the browser market combined. Talk about missing the boat on usability.

Well, I’m off to dust off my Internet Explorer to complete my activation.

Stoney G deGeyter

Stoney deGeyter is the author of The Best Damn Web Marketing Checklist, Period!. He is the founder and CEO of Pole Position Marketing, a web presence optimization firm whose pit crew has been velocitizing websites since 1998. In his free time Stoney gets involved in community services and ministries with his “bride enjoy” and his children. Read Stoney’s full bio.

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