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E-Marketing Performance Blog

Can’t Unsubscribe from Spam? Me Too!

I don’t mind being put on somebody’s email list, considering of course that I actually gave them my email address to begin with. But I also would like the opportunity to unsubscribe to that list at my convenience. I don’t want to keep picking on GoDaddy, because I really have no beef with them other than my really really bad hosting experiencewith them several months back.

But today I got a Valentine’s greeting from GoDaddy (how sweet of them) in my mail box. I can use my cloudmark toolbar to mark it as spam, but I know that I signed up with GoDaddy so I’ll do the polite thing and unsubscribe through their own system.

You are currently subscribed as: xxxx@polepositionmarketing.com.

If you do not wish to receive our special notices, please unsubscribe here.

So I click that, and guess what happens? I get this:

The email address “xxx@polepositionmarketing.com” was not found in any of our lists.

Try going to the “Update Customer Information” area located under “My Account” to change your account settings.

But I don’t have a GoDaddy account! So I guess this means I’m stuck on their list with no way to remove myself. Oh, wait… I go back to the email and find this:

…unsubscribe here, or mail us a written request to the attention of: GoDaddy.com Customer Contact Manager, 14455 N. Hayden Rd, Ste. 219, Scottsdale, AZ 85260.

It makes we wonder if their system deliberately won’t allow me to unsubscribe.

GoDaddy, we broke up a long time ago… now you’re just stalking!

Stoney deGeyter is the author of The Best Damn Web Marketing Checklist, Period!. He is the founder and CEO of Pole Position Marketing, a web presence optimization firm whose pit crew has been velocitizing websites since 1998. In his free time Stoney gets involved in community services and ministries with his “bride enjoy” and his children. Read Stoney’s full bio.

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